Banking
Cash machines (ATMs) are available in the General Store. Transportation & Dining Desk offers foreign currency exchange services.
Check-in/Check-out
Check-in is 4 p.m. and check-out is 10 a.m. We appreciate our guests’ cooperation in observing the 10 a.m. check-out time so that the villa may be serviced for newly arriving guests. Guests arriving early may check their bags with the front desk prior to check-in time.
If a guest’s traveling schedule does not coincide with the resort check-out time, the Bell Services staff will be happy to temporarily store their luggage once the guest has vacated their villa.
Express check-out is also available, providing for a quick and convenient check-out.
Groceries
For any grocery needs, our on-site General Store is available. For a nominal fee, villas can be pre-stocked with both groceries and laundry products.
Mail/Packages
The front desk can accommodate delivery and pick-up of special parcels. For our guests’ convenience, there is a mail box on property in front of the Reception Center.
Newspapers
The Orlando Sentinel, USA Today, Wall Street Journal, and a variety of foreign and other newspapers, plus an assortment of popular magazines and paperbacks are available for purchase at the General Store.
Post Office
The front desk has postage stamps for sale. Letters and postcards can be left with the front desk, the mail station in the Reception Center, and the lobby of the Fountains Recreation Center for mailing. A post office mail box is located in front of the Reception Center.
Pre-Stock Villas
For a nominal fee, villas can be pre-stocked with both groceries and laundry products.
Special Occasions
Celebrating a special occasion such as a birthday or anniversary while on vacation? Balloon bouquets and card deliveries are available through the Activities Department for a nominal fee.
Translation Services
If language translation services are required, the Attractions, Transportation, & Dining desk can provide a list of area translation services.
Video Game Arcade
Great fun for the kids. Video game arcades are located in the Spa Recreation Center, the Fountains Recreation Center, the Springs Recreation Center, and the Cascades Recreation Center.
Video Movie Rental
Each Vistana villa features a videotape player. Videotapes are available for rental at the General Store, Flamingo Cafe, and Springs Recreation Center. A major credit card is required for renting movies.
Attraction Transportation
Scheduled shuttle buses are available for free to the WALT DISNEY WORLD® Resort, Magic Kingdom®, Epcot®, Disney-MGM Studios, with taxi service available to Pleasure Island, Sea World®, Universal Studios Florida®, and Wet 'n Wild.
Airport Transportation
Attractions, Transportation, & Dining will be pleased to arrange limousine, shuttle bus or taxi service to Orlando International Airport.
Car Rental
Attractions, Transportation, & Dining can assist guests with rental arrangements and information.
Limousines
Attractions, Transportation, & Dining will be pleased to arrange the services of a chauffeur-driven limousine.
Taxi
Attractions, Transportation, & Dining will be happy to arrange taxi service for guests.
- Guest services
- 24-hour front desk
- Activity desk
- Airport transportation (charge)
- Babysitting / childcare
- Banking / ATM
- Bar / lounge
- BBQ grills
- Business center
- Fax machine
- Copy machine
- Wireless high-speed internet access (charge per minute)
- Caters to families
- Currency exchange
- Dry cleaning service
- Elevators (in some buildings, not all)
- Express check-in / out
- Fitness center (3)
- Personal training services
- Free parking
- Grocery / General store / gift shop
- Outdoor whirlpool spas (8)
- Resort photographer
- Surrey bike rentals
- 18 hole miniature golf course
- Kiddie Mall (all items under $5)
- Onsite wedding planner and florist
- Lighted tennis courts (13 total, 9 clay, 4 deco turf II)
- Basketball courts
- Shuffleboard courts
- Volleyball courts
- Video rental library
- Laundry services
- Picnic areas
- Arcade / game room (3)
- Billiards
- Ping-pong tables
- Poolside bar
- Porter / bellhop
- Restaurants on-site (4)
- Rollaway beds (upon request)
- Room service
- Safe deposit box
- 24-hour security
- Spa (massage)
- Sauna and steam room (3)
- Suitable for children
- Outdoor heated swimming pool (7)
- Children’s pool (5)
- Children’s playground (4)
- Concierge
- Cribs available (request only)
- Multi-lingual staff
- On-site car rental
- Wake up calls
- Wheelchair accessible
- Aerobics classes
- Basketball courts
- Bicycle riding / rentals
- Racquetball courts
- Fitness center
- Running path
- Swimming
- Tennis courts (13)
- Volleyball courts
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- Zimmie’s Casual Eatery - Zimmie's serves breakfast, lunch and dinner. Zimmie’s offers a Haagen Dazs ice cream shoppe, delectable snacks, fresh salad, burgers, kid's meals and creative sandwiches. Cocktails are available at Zimmie's sports Bar with service alongside the Super Pool. Watch sporting events on 5 TV's and a state-of-the-art satellite system.
- Cascades Bar & Grill - The Cascades Bar & Grill serves lunch and dinner. Enjoy the full bar, appetizers, home style Southern fried chicken, burgers and specialty sandwiches. Appetizers, burgers, hot and cold sandwiches, and specialty frozen drinks may be enjoyed poolside at the Cascades Recreation Center.
- Pizza Hut - Pizza Hut serves breakfast, lunch and dinner. Fresh! Hot! Delicious Pizza Hut pizza as close as your phone. Pizza Hut is located inside the General Store and is open for dine-in, take-out or delivery.
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Soak up some sunshine, or take a refreshing dip in one of our seven outdoor swimming pools. |
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Treat yourself to a poolside chair massage. |
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Enjoy world-class amenities and the convenience of being just minutes away from all of Orlando's attractions. |
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