Dreams Unlimited Travel
Dreams Unlimited Travel Home Page Client Services Walt Disney World reservations

transportation to Walt Disney World

The DIS Unplugged Disney Podcast

WALT DISNEY WORLD ROOM AND PACKAGE
TERMS & CONDITIONS

Disney World Room Only Reservations

Deposit Requirements:
A credit card deposit must be received within 7 days of booking or the reservation will be automatically cancelled on the 8th day. Final payment is due at check-in upon arrival. (Depending on your arrival date, the deposit requirements may vary.)

Cancellation Policy:
In order to receive a full refund of your deposit, notification of cancellation must be received at least 8 days prior to your arrival date. To cancel or modify an existing reservation, contact your Travel Agent. The cancellation and refund policy is subject to change.

Room Location and Information:

Adjacent rooms, connecting rooms or specific room location and types of rooms or bedding are on a "request basis only" and are subject to availability at the time of check-in. These requests for specific room type or location may result in additional charges to be paid directly to the hotel
Disney owned and operated resort hotels and Disney Vacation Club resorts are smoke free environments. Smoking is allowed in designated outdoor smoking locations only. A room recovery fee will be charged for smoking in guest rooms, on balconies or on patios.

Rate Revisions:
Room rates are guaranteed as long as your reservation is not changed.

Please Note the Following:

Room Reservations are not accepted until confirmed by confirmation number.

Disney reserves the right to cancel or modify a room reservation (including after the room reservation has been confirmed) if the room reservation includes or resulted from a mistake or error of any kind, including but not limited to, a mistake or error in the rate, resort or room type or where it appears that a guest has engaged in fraudulent or misleading activity in making the room reservation.

All rates are in US dollars.

Final payment is due upon arrival.

All room reservations and transactions are made and consummated in the State of Florida. Room reservations and transactions and these Terms and Conditions for Room-Only Reservations shall be governed by the laws of the State of Florida, without giving effect to any principles of conflicts of law.

These Terms and Conditions for Room-Only Reservations are subject to change by Walt Disney Parks and Resorts Online without notice.

Non-Transferable

Reservations are not transferable, and reservation name changes are not permitted.

 


Disney World package Reservations

Package Rates:
All rates are in U.S. dollars and are subject to change until package is paid in full.  After package is paid in full, rate is subject to change due to imposition of taxes or other charges of governmental authorities.  Everyone on the same reservation must be on the same package, and, if anyone on the same reservation has purchased a ticket option, everyone on the reservation must have the same ticket options.   Additional adult charges may apply for more than two adults per room.

Package Booking Procedures:
Package reservations are not accepted until confirmed by a confirmation number.  Features for all packages are subject to change and may be based on features available on date of guest arrival, not those in effect at time the reservation is made.  For reservations made 6 to 14 days prior to guest arrival, travel documents will be delivered to guest via express service for an additional fee.  For reservations made 5 days or less prior to guest arrival, travel documents will be delivered to Front Desk of guest’s resort hotel.

Reservation Information:

All guests’ full, legal names and children’s full names and ages are required at the time the reservation is made.  Date of birth may be required for all passengers, including infants, if the reservation includes air transportation.

Package Payment Procedures:

A deposit of $200 per reservation plus the price of any promotional or published airfares must be received at time of booking or the reservation will automatically be cancelled.  For reservations that include vacation insurance, the total price of vacation insurance must also be received at time of booking or the reservation will automatically be cancelled.

Final Payment:

For reservations made 46 days or more prior to guest arrival, final payment is due to Walt Disney Travel Co., Inc. at least 45 days prior to guest arrival.  For reservations made 45 days or less prior to guest arrival, full payment is due to Walt Disney Travel Co., Inc. at time the reservation is booked.  Receipt of travel documents by guest is proof of final payment and, therefore, no other confirmation of receipt of final payment will be sent.

Package Cancellation & Change Fees:

No refunds will be given to no shows.

Cancellation:  If the reservation is cancelled, amounts paid, minus cancellation fees and other amounts owed, will be refunded.  For a cancellation made 44 to 8 days prior to guest arrival, there is a cancellation fee of $100 per package, plus any cancellation fees assessed by hotels or other suppliers.  For a cancellation made 7 days or less prior to guest arrival, there is a cancellation fee of $200 per package, plus any cancellation fees assessed by hotels or other suppliers; provided, however, that for a cancellation of a Grand Gathering experience add-on option made 5 days or less prior to the experience date, no refund will be given.


Guest will be responsible for any cancellation fees assessed by an airline.  In the case of a non-refundable airline ticket, the cancellation fee is equal to the entire ticket price.  Cancellation of a refundable airline ticket must be made at least 24 hours prior to the scheduled airline departure time.


Vacation insurance is nonrefundable.  Upon any cancellation, the charge for vacation insurance will be added to the other applicable cancellation fees.

Changes to Reservation:
For a change made 44 days or less prior to guest arrival that results in a change in the package price, a change fee of $50 per package, plus any change fees assessed by hotels or other suppliers, will be charged.  Disney reserves the right to restrict changes to any reservation.  Such change fees must be paid in addition to any increase in the package price resulting from the change.  If air travel has been ticketed, guest will be responsible for any increase in airfare as well as the change fee assessed by the airline.

Vacation Insurance:

Vacation insurance is nonrefundable.  Upon any cancellation, the charge for vacation insurance will be added to the applicable cancellation fees.

Changes Made Prior to Arrival:

Changes to reservations which affect outbound flights or first night's accommodations must be made at least 6 business days prior to guest arrival.  Land portions of the reservation cannot be canceled without also canceling the air portion of the reservation booked through Disney.  Airlines/hotels/suppliers do not permit changes in certain situations.  All existing travel documents must be returned to Disney via overnight delivery service and revised travel documents will be delivered to guest via express service, both at guest’s expense.  Disney reserves the right to restrict changes to any reservation.

Package Documents:

Travel documents (which include airline tickets or travel itinerary confirming an e-ticket) will be mailed approximately 40 days prior to guest arrival (after receipt of final payment); provided, however, that airline tickets which must be ticketed by 10:00 p.m. EST on the same day the reservation is booked or other non-refundable tickets will be mailed immediately after payment of such airline tickets.  Due to various restrictions, documents cannot be shipped to all locations.  Title to the documents passes in Lake Buena Vista, Florida upon delivery of the documents to the shipper or the mailing of the documents.  Recipient is responsible for any duty or custom charges or expenses.  Persons who are requesting documents to be shipped to friends or family members outside the USA should so note.  Additional fees will be charged for the replacement of any lost or misplaced travel documents.  Guests will pick up Disney theme park and attraction tickets at the guest’s resort hotel upon arrival.  Package component vouchers must be presented at time of use.

Package Refunds:

No refunds will be given to no-shows.  No refunds will be made for unused admission tickets, options or features, including meals.  No refunds for airline tickets will be made after travel has commenced or if a flight is missed/delayed.  Any refunds allowed by Disney in its sole discretion as a result of changes to the package after arrival must be requested in writing within 60 days after departure and will be assessed a $25 processing fee.  All travel documents (including paper airline tickets) must be returned to Disney in order to process any refund.  Disney reserves the right to make refunds in accordance with the method that payment was received.  All appropriate refunds will be made through the guest’s travel agent.  Disney is not responsible for the receipt of refund monies by guests from their travel agents.

Package Attraction Tickets:

Parks, restaurants, attractions, recreation, entertainment, and other products, services or items are subject to change without notice, cancellation, and may close temporarily due to refurbishing, capacity, inclement weather or special events and may otherwise change or be discontinued without notice and without liability to the owners of the Walt Disney World Resort.  Ticket media is not valid for special or premium events or other activities which are separately priced.  Age restrictions apply for access to certain facilities.

 

Package General Condition and Responsibility:

Parks, restaurants, attractions, recreation, entertainment, and other products, services or items are subject to change without notice, cancellation, and may close temporarily due to refurbishing, capacity, inclement weather or special events and may otherwise change or be discontinued without notice and without liability to the owners of the Walt Disney World Resort.  Ticket media is not valid for special or premium events or other activities which are separately priced.  Age restrictions apply for access to certain facilities.

Disney's Magical Express Transportation:

Consistent with airline baggage policies, Disney's Entities (as defined in this paragraph below) liability for loss of or damage to guest baggage or property arising out of Disney's Magical Express transportation is limited to a maximum of $2800 per guest regardless of the number of bags or amount of property (however, this policy shall not affect the applicability of Fla. Stat. Section 509.111 relating to loss of or damage to guest property at hotels). Disney’s Entities shall have no liability for the loss of or damage to cash, financial instruments, precious metals, silverware, jewelry, works of art, medicine, computer/photographic/video/audio equipment, cell phones or other valuables.  "Disney Entities" means Walt Disney World Co., its parent, affiliated and related companies, and the directors, officers, employees, subcontractors, agents and representatives of each.  No pets will be transported by Disney's Magical Express transportation except for service animals.  Any dispute or claim arising out of or related to Disney’s Magical Express transportation shall be governed by the laws of the State of Florida.  Any action or proceeding regarding Disney's Magical Express transportation must be commenced and maintained exclusively in any court located in Orange County, Florida, having jurisdiction.

Package Governing Laws:

All sales of packages take place in and are consummated in the State of Florida.  Reservations and bookings, all packages and services, including, but not limited to, Disney’s Magical Express transportation and these Terms and Conditions shall be governed by the laws of the State of Florida, without giving effect to any principles of conflicts of law.

Air Travel:

Flight schedules are not guaranteed.  Disney shall not be responsible for any airline schedule changes, delays, cancellations, or any airlines’ failure to perform for any reason including, but not limited to, strike or bankruptcy.  Duplicate reservations are subject to cancellation by the airline without notice.  Guests are responsible for reconfirming all flights directly with the airlines and are responsible for any additional fees (for example, baggage or curbside check-in charges) payable directly to the airlines.  Seat assignments are not guaranteed.  If seat selection is unavailable through Disney, seats will be assigned at airport check-in. Guests age 17 and younger must fly with an adult on the same itinerary and reservation.  At this time, a government-issued photo identification is required for all air passengers 18 years and older.

 

MISCELLANEOUS

Check-In/Check-Out:


Check-in time is usually between 3 and 4 p.m. (some hotels have check-in after 4 p.m.), and check-out time is usually between 11 a.m. and 12 noon.  During peak periods, check-in may be delayed one to two hours.  Most hotels will store luggage for guests arriving before check-in time and/or departing after check-out time.

Room Location:


Adjacent rooms, connecting rooms or specific room location and types of rooms or bedding are on a “request basis only” and are subject to availability at the time of check-in.  These requests for specific room type or location may result in additional charges to be paid directly to the hotel.
Disney owned and operated resort hotels and Disney Vacation Club resorts are smoke free environments.  Smoking is allowed in designated outdoor smoking locations only.  A room recovery fee will be charged for smoking in guest rooms, on balconies or on patios.

Facilities for Guests with Disabilities:
If you would like to request facilities for guests with disabilities, please advise the reservation sales agent of any special needs at the time of your booking. Facilities can only be confirmed at certain Walt Disney World Resort hotels; however, requests for facilities at any other hotel will be communicated to the hotel.

Car Rental:

If the reservation includes a car rental, a voucher must be presented at the rental counter at the time of rental.  Renter must be at least 21 years of age, a per day underage fee will apply for renters 21-24 years and will be assessed at the rental counter.  Renter must present a valid driver’s license and a major credit card in his or her name; other standard rental qualifications may apply.  Cash customers are required to leave a deposit and must meet current standard cash qualification requirements.  Car must be rented for a minimum of 2 consecutive 24-hour periods.  Car rental includes unlimited mileage.  Drop-off charges may apply if the vehicle is returned outside the State of Florida and drop-off charges may also apply if the vehicle is returned in Key West.  Drop-off charge is payable at the time of rental.  Child restraint seats must be used for children up to age 5.  Child restraint seats must be requested at the time the reservation is made and will result in an additional charge.  Seat belts should be used by all passengers.  Additional days, Additional Driver Fee, Child Restraint Seats, Collision Damage Waiver, Extended Protection and Carefree Personal Protection, optional refueling service and any other charges are extra.  Other terms and conditions may apply.




(c) 1999-2009 - Dreams Unlimited Travel, Inc. All Rights Reserved
Click to verify BBB accreditation and to
see a BBB report. Official Travel Agency for the Cruise Industry
As to Disney artwork, logos and properties: (c) Copyright - Disney | Disney Cruise Line - Ship Registry: The Bahamas
Your use of this site constitutes your agreement to our

Terms of Service
| Privacy Policy | Contact Us
Disney Cruise Line