Dreams Unlimited Travel

Disney Cruise Ship
Disney Cruise Line Booking Terms & Conditions

TICKET/CRUISE CONTRACT
Your ticket is the Cruise Contract. The forms needed for your vacation can be completed online by registering and logging into disneycruise.com and selecting “My Disney Cruise” or you will receive this package within 28 days of sailing. Carefully read your Cruise Contract, as it contains important terms and conditions which govern your cruise vacation and affect your legal rights. It must be signed by all Guests prior to embarking any Disney Cruise Line ship. In the event of conflict between the terms and conditions contained in the Cruise Contract, these Terms and Conditions, the terms of any Disney Cruise Line advertisement or offer, and the oral or written representations of any Disney Cruise Line representative, the terms and conditions contained in the Cruise Contract shall control.

MINORS

Minors under the age of 18 not traveling with a parent or legal guardian must be accompanied by an adult 21 years of age or older in the same stateroom. The parent or guardian of any minor not traveling with a parent or guardian must appoint an adult to have custody and control over the minor and to contract on their behalf in connection with the Disney Cruise Line vacation. A minor authorization form can be obtained by visiting disneycruise.com and selecting “My Disney Cruise” or is sent when a document package is mailed. The form must be signed by a parent or legal guardian prior to embarkation at the Disney Cruise Line Terminal. After 9:00 PM, adult entertainment districts are restricted to Guests 18 years and older.

BAGGAGE, VALUABLES AND OTHER POSSESSIONS

Each Guest may bring aboard the ship a reasonable amount of clothing and personal effects without charge, not to exceed 2 bags per person. All Guest baggage must be stored in the Guest's stateroom and must be labeled with the Disney Cruise Line baggage tag. Dangerous or illegal articles such as weapons, explosives, liquid oxygen, combustible substances or nonprescription controlled substances may not be brought to Walt Disney World® Resort or taken aboard the ship. Any such items shall be surrendered to the Master of the ship at embarkation, and may be disposed of at the sole discretion of the Master. You should retain valuables such as cash, negotiable securities or other financial instruments, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other valuables in your personal control as Disney Cruise Line is not responsible for damage to or loss of these items.

ALCOHOL POLICY
Each Guest 21 years and older may bring two bottles of unopened wine or champagne (no larger than 750ml) or six beers (no larger than 12oz) onboard in carry-on luggage at the beginning of the voyage and at each port-of-call. All wine/champagne and beer brought onboard must be packed in the Guest’s carry-on luggage. Any alcohol packed in checked luggage will be removed and stored until the completion of the cruise. Guests are not allowed to bring liquors or spirits (including powdered alcohol) onboard.

DEPOSIT/PAYMENT INFORMATION
A deposit is required to confirm a reservation. Deposit amount will be determined at time of booking. Vacation and cruise packages are subject to cancellation if full deposit is not received in our office within the option period specified at time of booking. For reservations confirmed in U.S. Dollars, final payment in the form of a check or credit card (Visa®, MasterCard®, American Express®, Discover® Card, Diners Club®, Japanese Credit Bureau or Disney Visa® Card) must be received on the date determined at the time of booking. For reservations not confirmed in U.S. Dollars, acceptable forms of payment are Visa® and MasterCard®. Payment policy for group travel may vary. Please contact your Travel Agent for complete details.

Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of pending reservations and applicable fees will be assessed.

FINAL PAYMENT
Any cruise reservations which are not paid in full by their balance due date will automatically be canceled.

For sailings through December 31, 2021, Disney Cruise Line has temporarily extended final payment until 60 days prior to sailing for guests booked in unrestricted stateroom categories. This means that those guests who have not yet reached their final payment due date can wait until up to 60 days prior to sailing to pay for their cruise vacation. Onboard cruise activities can be scheduled within your Castaway Club booking window once final payment is received. 

There are now blackout dates for sailings that are booked onboard. When booking onboard, you will still be able to book these dates, but you will not receive the normal 10% onboard booking discount or 50% off deposit. You will still receive the onboard credit.

  • Disney Magic
    2021 - 11/22, 12/20, 12/26, 12/29
  • Disney Wonder
    2021 - 11/23, 12/21, 12/27, 12/31
  • Disney Dream
    2021 - 11/22, 12/24, 12/27, 12/31
  • Disney Fantasy
    2021 - 11/21, 12/19, 12/26
  • 2-Night Baja on 3/18/2022

TRANSFERRING A RESERVATION TO A TRAVEL AGENT
Disney has a policy for reservations booked directly with them and transferred to a travel agent. Included in this policy are Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, and Aulani. Disney must approve all requested transfers.
  • Reservations paid in full ARE NOT eligible to be transferred.
  • Reservations that are not paid in full may only be requested within 30 days of the initial booking. Initial booking date is the date the Reservation Center generates a reservation number, not when the deposit is made.


CANCELLATIONS/REFUNDS
All notifications of cancellations must be received in our offices prior to 5 pm Eastern Time to be processed the same day. Any notifications received after 5 pm Eastern Time will be processed the next business day.

Cancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of Guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All appropriate refunds will be made directly to the Guest's credit card account or through the Guest's Travel Agent if the reservation is made through a Travel Agent. Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel Agents may withhold an agency cancellation fee. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate. For your peace of mind, we recommend the purchase of the Disney Cruise Line Vacation Protection Plan, which is administered by Aon Affinity and underwritten by Arch Insurance Company. Premiums for the Disney Cruise Line Vacation Protection Plan must be paid by the final payment date, and the Disney Cruise Line Vacation Protection Plan is not effective until final vacation payment is made.

If a cruise reservation is cancelled by Disney prior to commencement of the cruise, Disney shall have no responsibility beyond the refund of monies paid related to the cruise that was cancelled by Disney without offset for cancellation fees imposed by Disney.

Reservations for Inside, Outside or Verandah Categories with Restrictions are nonrefundable and nontransferable.

Guests have the temporary flexibility to change their sail date up to 15 days prior to departure for any cruise that is booked by July 31, 2021, for scheduled sailings on or before December 31, 2021.

Disney Cruise Line has temporarily relaxed their cruise cancellation fee schedule for sailings through December 31, 2021, as described below:

The charts below outline the current cancellation policy for DCL cruises 1 to 5 nights in length:


Payment due on non-suites/non-concierge staterooms 90 days prior to sailing.

Days Prior to Vacation Commencement Date: Fee Amount:
Non-suites/concierge staterooms: 60 days or more prior to sail No fee
Non-suites/concierge staterooms: 59 – 45 days prior to sail Deposit per guest
Non-suites/concierge staterooms: 44 – 30 days prior to sail 50% of vacation price per guest
Non-suites/concierge staterooms: 29 – 15 days 75% of vacation price per guest
Non-suites/concierge staterooms: 14 days or less  100% of vacation price per guest

The charts below outline the cancellation policy for DCL cruises of 6 nights or more in length:  

Payment due on non-suites/non-concierge staterooms 120 days prior to sailing.

Days Prior to Vacation Commencement Date: Fee Amount:
Non-suites/concierge staterooms : 60 days or more prior to sail No fee
Non-suites/concierge staterooms: 59 – 56 days prior to sail Deposit per guest
Non-suites/concierge staterooms: 55 – 30 days days prior to sail 50% of vacation price per guest
Non-suites/concierge staterooms: 29 – 15 days prior to sail 75% of vacation price per guest
Non-suites/concierge staterooms: 14 days or less prior to sail 100% of vacation price per guest

The charts below outline the cancellation policy for DCL cruises in Suites and Concierge Staterooms (Regardless of length of cruise):

Days Prior to Vacation Commencement Date: Fee Amount:
Suites/concierge staterooms : 60+ days prior to sail Loss of Deposit per guest.
Suites/concierge staterooms: 59 – 56 days prior to sail 50% of vacation price per guest
Suites/concierge staterooms: 55 – 30 days prior to sail 75% of vacation price per guest
Suites/concierge staterooms: 29 days or less before sailing 100% of vacation price per guest

Changes such as Gateway changes, flight cancellations, flight date changes, name changes or corrections are considered cancellations.


Guest will be responsible for any change or cancellation fees assessed by an airline or by Disney Cruise Line. Cancellation of your cruise booking for any reason will result in the cancellation of any air associated with the cruise in which case, any applicable cancellation or other fees will be applied. No changes are permitted and ticket has no value if guest has not cancelled the ticketed flight reservation prior to ticketed departure time. Changes include, but are not limited to: change of departure or arrival city, change of flight times, cancellation/removal of air, change of date, and name change/correction.

FLEXIBLE FARES
Air tickets are paid with your final cruise payment. Changes and cancellations can be made and are subject to the following fees based on the timing of the change or cancellation.


For itineraries with all flights within the United States, Canada, Puerto Rico and the US Virgin Islands:


Days Prior to Vacation Commencement Date: Fee Amount:
56 days or more No Fee
55 to 30 days $200 per Guest
29 to 0 days $300 per Guest


For itineraries with any flights outside of the United States, Canada, Puerto Rico and the US Virgin Islands:


Days Prior to Vacation Commencement Date Fee Amount
120 days or more No Fee
119 to 56 days $300 per Guest
55 to 0 days $500 per Guest

RESTRICTED FARES
Air tickets must be paid in full at the time of booking at which time they are non-refundable, non-transferable. Any changes will result in a cancellation of the air booking.

HOTEL CANCELLATION FEES
A cancellation fee in the amount of the total hotel cost for all nights reserved will be assessed if: a) a hotel reservation outside of Orlando is cancelled 14 days or less prior to arrival date; or, b) a hotel reservation in Orlando or at Aulani, a Disney Resort & Spa is cancelled 4 days or less prior to arrival date.

GROUND TRANSFER CANCELLATION FEES
A cancellation fee in the amount of the total cost of Ground Transfers will be assessed if Ground Transfers are cancelled 7 days or less prior to arrival date.

SERVICE FEES

Changes to a reservation may result in a per Guest service fee. Please consult your Travel Agent or Disney Cruise Line for further details.

CLAIMS/NOTICE REQUIREMENTS/TIME LIMITS
No claim for delay, detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any property of a Guest, may be brought against Disney Cruise Line unless written notice of such claim is provided to Disney Cruise Line within 6 months after the date of the event upon which such claim is based (within 30 days after the termination of the cruise for a claim of property loss or damage); and no legal action may be brought against Disney Cruise Line for delay, detention, personal injury, illness, emotional distress or death of a Guest, or for loss of or damage to any property of a Guest, unless such legal action shall be commenced within one (1) year after the date of the event upon which such claim is based (within one (1) year after the termination of the cruise for a claim for property loss or damage), and legal process relating to such action is served on Disney Cruise Line within 120 days after filing, notwithstanding any provision of law of any state, territory, possession or country to the contrary. All legal actions arising out of or relating to a Disney Cruise Line vacation shall be brought, if at all, and maintained exclusively in and before any court of competent jurisdiction located in Brevard County, Florida, U.S.A., or the United States District Court, Middle District of Florida, Orlando Division, to the exclusion of courts located in any other county, state, country, territory or possession whatsoever. The only exception to this choice of forum is when and if Disney Cruise Line asserts a petition for exoneration from or limitation of liability. Disney Cruise Line liability for loss of or damage to property of any Guest is limited to the amount of $300 per Guest per voyage, unless upon embarkation a Guest declares the true value of the property in writing and pays 5% of the true value declared in excess of $300 to Disney Cruise Line, in which case Disney Cruise Line liability will be limited to the true value declared not to exceed $5,000. All settlements will be made based on actual cash value (replacement cost, less depreciation) up to the U.S. $300/$5,000 limits to Disney Cruise Line liability. Losses due to ordinary wear and tear, perils of the sea and acts of God are not reimbursable. Disney Cruise Line provides an in-room safe for your convenience; however, Disney Cruise Line shall in no event be liable for the loss of or damage to cash, negotiable securities, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other valuables unless the same have been deposited with the Master or other designated representative who issued a written receipt therefor. In the event of such deposit, Disney Cruise Line liability for loss or damage thereof shall be limited as otherwise provided in this paragraph. Additional coverage may be purchased through the Disney Cruise Line Vacation Protection Plan which is administered by Aon Affinity and underwritten by Arch Insurance Company.

Walt Disney World RESORT CHECK-IN; SHIP EMBARKATION
Check-in time for Walt Disney World® Resort hotels is normally after 4:00 PM. For Guests arriving early, luggage arrangements can be made so Guests can visit Theme Parks or enjoy Resort amenities. It is recommended that necessary items including proof of citizenship, valuables, medications (in their original containers) and any other personal items or other items required for check-in or embarkation be packed in your day bag. Walt Disney World Resort check-out time is normally before 11:00 AM. Ship's embarkation begins at 1:00 PM. Guests are required to be on board the ship at least one hour before scheduled sailing time.

INCLUDED IN VACATION FARE
Cruise vacation fares include shipboard accommodations on a per-Guest basis, and all meals and entertainment as provided on board the ship. For parties staying at a Walt Disney World Resort hotel and reserving a shipboard suite for more than 5 Guests, an additional Walt Disney World Resort hotel room will be required at additional cost.

EXCLUDED FROM VACATION FARE
The Resort portion of the fare does not include meals, beverages or any other item of a personal nature. The cruise portion of the fare does not include airfare, ground or baggage transfers, fuel supplements, shore excursions, sightseeing or meals ashore in the ports of call, gratuities, alcoholic beverages, soft drinks, bottled water, laundry or valet services, or any other items not specifically included. The fare also does not include Taxes, Fees and Port Expenses.

CRUISE HEALTH CONSIDERATIONS
By boarding the Disney Cruise Line cruise ship, Guests represent themselves as physically and otherwise fit to travel. If you have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician and nurse are on call 24 hours a day to provide basic medical services. The physician and nurse are not employees or representatives of Disney Cruise Line and will charge their prevailing fees for services provided at your request. Decisions regarding medical care and treatment are personal and confidential and as such are strictly between the Guest and physician and nurse. Disney Cruise Line is not liable for any death, personal injury, illness or emotional distress caused by reason of any treatment, diagnosis, advice, examination, prescription or other service provided by such medical personnel or by the failure of such medical personnel to provide any treatment, diagnosis, advice, examination, prescription or other service. The ship's Master has the right at any time to require any Guest to debark for medical reasons, and compliance is mandatory. For your peace of mind, we recommend the purchase of the Disney Cruise Line Vacation Protection Plan. Premiums for the Disney Cruise Line Vacation Protection Plan must be paid by the final payment due date, and the Disney Cruise Line Vacation Protection Plan is not effective until final payment is made.

COVID-19 AND OTHER COMMUNICABLE DISEASES

You agree, understand, and acknowledge, that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19) (collectively, “COVID-19”), and any other communicable or infectious disease, exists in any public place where people are present, including a cruise ship. “Communicable disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that can be spread, directly or indirectly, from one person to another. “Infectious disease” means any disease or illness caused by microorganisms such as bacteria, viruses, parasites, or fungi that enter the body, multiply, and can cause an infection. COVID-19 is an extremely contagious communicable disease that can lead to severe illness and death. No precautions can eliminate the risk of exposure to COVID-19, and the risk of exposure applies to everyone. According to the Centers for Disease Control and Prevention (“CDC”), older adults (people 65 years and older) and people of any age who have underlying medical conditions might be at higher risk for severe illness and death from COVID-19. You acknowledge that the risk of exposure to COVID-19 and any other communicable or infectious disease includes the risk that you will expose others that you later encounter, even if you are not experiencing or displaying any symptoms of illness.

You acknowledge and agree to voluntarily assume any and all risks in any way related to exposure to COVID-19 and any other communicable or infectious disease, including illness, injury, or death of yourself or others, and including without limitation, all risks based on the sole, joint, active or passive negligence of any Disney Cruise Line or any of its employees. You acknowledge that your embarkation and participation in a cruise is entirely voluntary.

HOLIDAY SHOPPING
Retail establishments in destination ports may be closed for certain holidays.

RIGHT TO CHANGE ITINERARY/DETENTION
Disney Cruise Line may in its sole discretion and without prior notice change, substitute, postpone, cancel or deviate from any scheduled sailing, itinerary or call at any port, and may substitute another vessel for the ship, and shall not be liable for any loss or damage incurred by a Guest as a result of any such change, substitution, postponement, cancellation or deviation. The Guest shall pay any and all expenses incurred if a Guest is detained on board ship or elsewhere at any stage of a voyage because of quarantine, port regulations, prevailing applicable law, illness or other cause.

PASSENGER SERVICES ACT
The United States Passenger Services Act requires does not allow Guests to board in our first Western Caribbean port of call, Key West.

GROUP TRAVEL
Policies for group travel may vary. Please contact Dreams Unlimited Travel for specifics.

PETS/SERVICE ANIMALS
No animals are allowed on board the ships except for service animals. Disney Cruise Line must be notified at least 72 hours prior to sailing if a service animal is to be brought on board the ship. Many ports of call have strict entry requirements for animals, and you must ensure that your service animal complies with all requirements of each destination. Disney Cruise Line is not responsible for your inability to visit a port of call due to your failure to comply with any such entry requirements.

REFUSAL OF PASSAGE
Disney Cruise Line may refuse to transport or may debark at any port any Guest who may be suffering from a contagious or infectious disease, ill health or whose presence in the opinion of the Master may be detrimental to the comfort or safety of other Guests or the crew, or who, in the Master's opinion, might be excluded from landing at destination by Immigration or other governmental authorities. In such cases, the Guest shall not be entitled to any refund of fare or compensation whatsoever. Disney Cruise Line reserves the right to refuse passage to Guests with criminal backgrounds. Women who have entered their 24th week of pregnancy as of their embarkation date or who will enter their 24th week of pregnancy during the cruise will be refused passage due to safety concerns. Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage. The minimum age to sail aboard Disney Cruise Line ships is 6 months of age on most itineraries, and the minimum age for Transatlantic, Hawaii, and Panama Canal itineraries is 1 year of age.

NO SOLICITATION
No solicitation of goods and services of any kind is allowed on any Disney Cruise Line ships.

STATEROOM OCCUPANCY
Occupancy of stateroom on board the ships is limited to the number of berths in that stateroom. Disney Cruise Line reserves the right to limit the number of berths and single staterooms sold.

SHIPS' REGISTRY
Ships' Registry: The Bahamas

GROUND TRANSFER INFORMATION
Guests who purchase flights through the Disney Cruise Line Air Program or who make their own air arrangements may purchase ground and baggage transfers from Disney Cruise Line, which include transportation between the port of embarkation and the airport closest to the port of embarkation. Please note that those Guests who do not purchase ground transfers from Disney Cruise Line are responsible for all ground and baggage transportation to and from the airport, the port of embarkation and their hotel, if applicable. We recommend that you allow a minimum of 4 hours at the beginning and end of your cruise for travel time, customs clearances and security checks at the port of embarkation and the airport.

TERMS SUBJECT TO CHANGE
Disney Cruise Line reserves the right to change all prices and other terms and conditions which appear in this website/brochure without prior notice. Price changes will not affect bookings with timely final payment, except where the increase results from increases in Taxes, Fees and Port Expenses, as applicable.

RATES SUBJECT TO CHANGE
Disney Cruise Vacations reserves the right to change all prices which appear in the Disney Cruise Line brochure without prior notice. Such price changes will not affect bookings with paid deposit or timely final payment, except where the increase results from increases in Government Taxes and Fees.

SINGLE OCCUPANCY RATES
Single-occupancy fares are 200% of the double-occupancy package price.

SMOKING/NON-SMOKING POLICY
For the comfort and enjoyment of our Guests, Disney Cruise Line ships have been primarily designated as non-smoking ships. However, it is recognized that some Guests smoke. To provide an onboard atmosphere that also satisfies smokers, portions of open-air decks on each ship are designated as smoking areas. Smoking is prohibited in Guest staterooms and private verandahs. Guests who are found smoking in their staterooms or on their verandahs will be charged $250, which will be added to their folio. All Guests must observe the nonsmoking areas and refrain from smoking pipes and/or cigars in any of the public areas. These requests are to provide a comfortable shipboard living atmosphere for everyone.

VACATION PROVIDERS
Magical Cruise Company, Limited (doing business as Disney Cruise Line - Registered Office: 3 Queen Caroline Street, Hammersmith, London, W6 9PE, England) and DCL Island Development, Ltd. are each separate entities and are indirect subsidiaries of The Walt Disney Company. Magical Cruise Company, Limited is the operator of the Disney Cruise Line cruise ships. DCL Island Development, Ltd. is the operator and provider of facilities on Disney's Castaway Cay. All arrangements made for or by Guests for: (a) air or ground transportation or travel; (b) shore excursions; (c) tours; (d) theme parks; (e) hotels; (f) restaurants; or (g) other similar activities or services, are made solely for Guests' convenience and are at Guests' risk. The providers of such activities and services are independent contractors and are not acting as agents or representatives of Magical Cruise Company, Limited. The identity of the providers of such activities and services is available upon request from the shore excursion manager. Magical Cruise Company, Limited shall not be liable or responsible in any way for any death, personal injury, illness or emotional distress occasioned by any Guest, or for loss of or damage to any Guest's property, which arises by reason of any act or omission by providers of air or ground transportation, shore excursions, tours, restaurants, hotels, theme parks or other similar services or activities. The liability of the provider of such accommodations, services and activities may be governed by and determined in accordance with limitations contained in applicable tariffs, laws, conventions or contracts governing a Guest's relationship with such provider. All concessionaires and their employees operating on the Disney Cruise Line cruise ships, including without limitation the fitness center, spa, hair salon, laundry, Internet cafe and photo shop are independent contractors and Magical Cruise Company, Limited is not responsible for any such parties' acts or omissions in providing any goods or services to Guests.

PERISHABLES
Coolers are not permitted except if needed for medications, baby food or items related to dietary constraints. Coolers containing personal items (e.g., soda or snacks) may NOT be brought on board. Homemade, pre-cooked or other perishable items plus any open snack containers will not be allowed to be brought on board. We regret that we are unable to provide food preparation, refrigeration or storage on board for personal food or beverage items.

INFANT POOL POLICY
For the health and safety of our Guests, parents must observe U.S. Public Health Service requirements by allowing only children who are toilet trained to enter shipboard pools and spas. Diapers and swim diapers are not allowed. However, young children who are not toilet trained are welcome to enjoy our water play areas and splash zones designed exclusively for the enjoyment of children wearing swim diapers.

PASSPORTS/VISAS
All Guests (U.S. citizens, residents and Non-U.S. citizens) must have valid government issued citizenship documentation in order to sail which may include valid original Permanent Resident Card ( also known as Alien Registration Card – ARC), passports and/or necessary visas. Those without proper citizenship documentation will be denied boarding. U.S. government regulations related to passport requirements are subject to change. Therefore, we strongly encourage U.S. Guests of all ages to have a valid U.S. passport for all cruises. Please visit the U.S. Department of State website at https://travel.state.gov or call the U.S. National Passport Information Center at 877-4USA-PPT for the most current requirements. All non-U.S. Guests must have proper documentation to enter the United States. More information regarding what is needed to travel to the United States can be found at http://cbp.gov or https://travel.state.gov. It is mandatory for anyone travelling to or transferring through the U.S. under the Visa Waiver Program, to obtain approval to travel no later than 72 hours prior to travel by completing the online Electronic System for Travel Authorization (ESTA) process. Additional information about ESTA can be obtained by visiting https://esta.cbp.dhs.gov.

GUESTS WITH DISABILITIES/WHEELCHAIR-ACCESSIBLE STATEROOMS

Disney Cruise Line offers accessible staterooms and suites, equipped for Guests with disabilities. Features include: ramped bathroom thresholds, open bed frames, added phones in the bathroom/nightstand, bathroom and shower handrails, fold-down shower seats, handheld shower heads, and lowered towel and closet bars. Note: Guests requiring a wheelchair throughout their cruise must make provisions for the use of that wheelchair prior to the cruise.

GUESTS WITH DISABILITIES/ADDITIONAL SERVICES

Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair-accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters. Closed captioning is available for stateroom televisions and select onboard video monitors. Sign language interpretation is available for live performances on designated cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) are available.

GUESTS WITH DISABILITIES/ACCOMMODATIONS

If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your needs with the reservationist at the time of booking. For information via TTY, please call (407) 566-7455.

GOVERNING LAW
Disney Cruise Line vacation reservations are deemed to be contracts made in the state of Florida and are governed by Florida law and, to the extent applicable, United States maritime law, to the exclusion of all choice-of-law rules which might otherwise apply. Any legal action relating to a Disney Cruise Line vacation reservation shall be brought and maintained exclusively before any court located in Brevard County, Florida, or the United States District Court for the Middle District of Florida (Orlando Division).

CASTAWAY CLUB
Once you have sailed on Disney Cruise Line, you automatically join the elite ranks of Disney Cruise Line's Castaway Club. You'll get your membership card in the mail featuring your member number and DCL Castaway Club contact information.

Silver Castaway member: after 1 cruise
Gold Castaway member: after 5 cruises
Platinum Castaway member: after 10 cruises

Castaway Club Privileges
Some of the perks include (varies according to level of membership):

  Silver Level Gold Level Platinum Level
Access to website and update emails disneycruise.com/castawayclub X X X
Early Booking for shore excursions, Palo and the Spa 90 days before sailing 105 days before sailing 120 days before sailing
Members-only toll free number for booking your next Disney Cruise X X X
Early booking opportunities for newest itineraries   X X
Members-only line for boarding process X X X
Welcome back stateroom gift X X X
Savings on future cruises X X X
Castaway Club reception with the ship's crew   X X
Special shopping opportunities   X X
Concierge priority boarding check-in     X
Special surprises just for Platinum members     X
Complimentary dinner at Palo     X

The Castaway Club website features Castaway Club downloads including wallpapers and screensavers, ecards to send to your friends and family, printable coloring pages for the kids, and recipes. You'll also have access to the latest Disney Cruise Line news, special offers and planning tools.

If you have another Disney Cruise planned, you can access your reservation via the Castaway Club member site. As a Castaway Club member, if you book your next cruise while onboard, you are eligible for special onboard credits:

Sailing of 7 Nights or More = $200.00
Sailing of 6 Nights or Less = $100.00