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Disneyland resort in California vacations


2014 DISNEYLAND ROOM AND PACKAGE
TERMS & CONDITIONS


PACKAGE RATES: All rates in U.S. dollars. All WDTC vacation packages are valid for travel January 1, 2013 through December 31, 2013. All rates are subject to change until package is paid in full. After package is paid in full, rate remains subject to change at any time if changes are made or due to imposition of taxes or other charges of governmental authorities. Vacation package prices are all-inclusive and cannot be broken down into individual component pricing except as listed in the current published Walt Disney Travel Company brochure.

COSTS NOT INCLUDED: Parking (self and valet), as applicable, in-room incidentals (i.e., movies, games and honor bar), gratuities, laundry, telephone calls, beverages, meals, sightseeing, services and other expenses not listed as part of the package features are not included in the rates.

BOOKING PROCEDURES: Advance reservations are accepted up to one business day prior to arrival date for packages including accommodations at one of the Hotels of the Disneyland® Resort and up to two business days prior to arrival for all other packages. (Saturday, Sunday and U.S. legal holidays are not considered business days.) Advance reservation requirements may be more restrictive for international addresses.

Full legal names of all guests, including children, and children's ages must be provided at the time the reservation is made. For packages including airfare, gender and birthdates must be provided for all passengers, including any children who will be under age 2 at time of travel. Name changes are not permitted, and reservations are non-transferable.

DEPOSIT AND PAYMENT PROCEDURES:

Deposit - For reservations made 31 days or more prior to arrival, a deposit of $200 per package plus cost of optional insurance is due at the time the reservation is made. A seven (7) day hold is available for reservations made 38 days or more prior to arrival, however, the minimum deposit requirement must be received within seven (7) days after reservation is made or the reservation will automatically be cancelled.  For reservations that include promotional/published airfare, a deposit of $200 plus the cost of the airfare and optional insurance are due at the time the reservation is made.  Balance of payment must be received no later than 30 days prior to the date of arrival.

Final Payment - For reservations made 29 days or less prior to arrival, full payment is due at the time the reservation is made. A $15 non-refundable processing fee is also assessed for reservations made within 14 days of arrival date. WDTC reserves the right to cancel without notice when deposit or final payment is not received by the due date. WDTC accepts select credit cards, check, or money order as payment. Travel Documents will not be issued until full payment is received.

LAND CHANGE/CANCELLATION FEES & REFUNDS: Once deposit has been paid, a fee is assessed each time a change or cancellation is made. The cancellation/change fees are per reservation and are as follows:

Days prior to arrival

Change

Cancel

30 Days or More

$0

$0

29 Days or Less

$50

$200

 

Failure to check in to the hotel on the scheduled arrival date or to utilize any portion of travel package without prior notice of cancellation or change is assessed fees equivalent to 100% of package price. Unused tour vouchers or other package components (including, but not limited to, admission tickets) are not exchangeable or refundable.

TRANSFERRING A RESERVATION TO A TRAVEL AGENT:

Disney has a policy for reservations booked directly with them and transferred to a travel agent.  Included in this policy are Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney and Aulani.  Disney must approve all requested transfers.

  • Reservations paid in full are not eligible to be transferred.
  • Reservations that are not paid in full may only be requested within 30 days of the initial booking. (Initial booking date is the date the Reservation Center generates a reservation number, not when the deposit is made).

AIR TRANSPORTATION: Flight schedules are not guaranteed. WDTC shall not be responsible for any airline schedule changes, delays, cancellations, or any airlines' failure to perform for any reason including, but not limited to, strike or bankruptcy or cessation. Duplicate reservations are subject to cancellation by the airlines without notice. Guests are responsible for reconfirming all flights directly with the airlines and are responsible for any additional fees (for example, baggage fees or curbside check-in charges) payable directly to the airlines. Please contact airline directly prior to leaving home to obtain additional fee information. Seat assignments are not guaranteed. If seat selection is unavailable through WDTC, seats will be assigned at airport check-in. Guests age 17 and younger must fly with an adult on the same itinerary and reservation. At this time, government-issued photo identification is required for all air passengers 18 years and older. A passport is required for all international travelers.

AIR CHANGE/CANCELLATION FEES: Per person change/cancellation fees on the air portion of reservation vary by airline, and airfares are 100% non-refundable, non-transferable, and non-changeable once ticketed. A change of destination, travel date, passenger name, or class of service may be considered a change/cancellation and will incur applicable fees plus additional cost in airfare. Please verify applicable airfare cancellation/change policies at the time of booking. Rates and airline schedules are subject to change without notice. If cancellations/flight delays occur, compensation, if any, is the sole responsibility of the airline. If appropriate insurance is purchased at time of deposit, travel insurer may reimburse change/cancellation fees in accordance with terms of insurance policy. Additional Baggage Fees apply and vary by airline.

SPECIAL PROMOTIONS: Special promotional or online bookings may have alternate payment procedures and/or change/cancellation fees than outlined above.

TRAVEL DOCUMENTS: Travel documents are shipped via express service to any U.S. and Canadian address (not including P.O. Boxes) provided at the time of booking. Signature required upon delivery. For reservations booked and paid 7 days or less prior to arrival date and reservations booked from international addresses, travel documents are delivered to host hotel. WDTC is not responsible for lost or stolen documents, and any lost or misplaced documents will result in additional fees. All documents must be returned to WDTC should reservation be cancelled prior to scheduled arrival date. All travel documents are issued subject to the terms and conditions specified by the service provider.

HOTEL ACCOMMODATIONS: Standard check-in time is 4:00 p.m. and checkout time is 11:00 a.m., but may vary by hotel. Hotels may require a security/incidental/phone credit card imprint or cash deposit upon check-in.

Rooms may be located anywhere within the hotel and are subject to availability at check-in. Specific room requests including room type, (non) smoking, adjacent, connecting, and exact location are made on a request basis only, subject to availability, and are not guaranteed.

Maximum occupancy is a combination of adults and children per room and varies by property. Extra bedding may be requested at time of reservation or at hotel check-in and is subject to availability; a fee plus tax may apply and is payable directly to the hotel at the time of checkout. (Extra bedding types vary by property and are defined as a rollaway, daybed, chair-bed, sofa bed and/or sleeping bag.)

Some properties, including, but not limited to, the Hotels of the Disneyland® Resort are designated non-smoking hotels.

GUESTS WITH DISABILITIES: Guests with disabilities requiring accessible accommodations may contact WDTC directly for specific information and assistance regarding accessible room availability, bedding options, amenities, restrictions, and advance reservation notice requirements. WDTC will also contact our third party provider(s) on a Guest's behalf as necessary. All accommodations are subject to availability.

DISNEYLAND® RESORT PARK HOPPER® SOUVENIR TICKETS: Each ticket admits one Guest to one or both Disneyland® Resort Theme Parks for the number of days listed on the ticket. Each day of use constitutes one full day of use. These tickets expire 13 days after first use or on the expiration date on such ticket, whichever occurs first. Ticket media is not valid for special events requiring a separate admission charge or special events that are not open to the general public and expire on dates as listed on ticket. Use of or participation in certain activities/events in the Disneyland® Resort may require the payment of additional charges. All information, hotel amenities, ticket types, ticket prices, features of tickets, offers, events, age ranges, services, attractions, restaurants and entertainment are subject to change without notice and may otherwise closed or be discontinued without notice and without liability to the owners of the Disneyland® Resort.

Disneyland® Resort Hotel Guest Extra Magic Hour allows registered Disneyland® Resort hotel guests admission into select attractions at Disneyland® Park on Sunday, Tuesday, Thursday and Saturday and Disney California Adventure® Park on Monday, Wednesday and Friday before the applicable park opens to the general public. Check Disneyland.com for schedule of when each park offers Extra Magic Hour. Each registered hotel guest (ages 3 and older) must have a valid theme park ticket and active hotel room key card. Applicable theme park, days and times of operation and all other elements including, but not limited to, operation of attractions, entertainment, stores, restaurants and appearances of characters may vary and are subject to change without notice. Subject to capacity, cancellation and other restrictions.

DISNEYLAND® RESORT 1-PARK PER DAY SOUVENIR TICKETS: A multi-day ticket entitling a Guest to admittance to either Disneyland® Park or Disney California Adventure® Park each day over a specified number of days. The ticket is not valid for visits to both theme parks on the same day. Disneyland® Resort 1-Park per Day Tickets of 3 days and above include one Magic Morning admission for early entry into a designated theme park.*  All Disneyland® Resort 1-Park per Day Tickets expire 13 days after first use and each day of use of the ticket constitutes one full day of use.  First day of use must be within the validity date on such ticket.

Ticket media is not valid for special events requiring a separate admission charge, or for special events that are not open to the general public and expire on dates as listed on ticket. Use of or participation in certain activities/events in the Disneyland® Resort may require the payment of additional charges.

 

PACKAGE CHANGES: WDTC reserves the right to vary package inclusions, itineraries, options, and hotels if necessary.

PACKAGE CONCERNS: Any concerns or requests regarding your WDTC travel package must be submitted in writing to Walt Disney Travel Company within 90 days after travel has been completed.

RESPONSIBILITIES: WDTC shall at no time be liable or responsible in any way whatsoever for any loss, injury or damage however caused or arising in connection with any transportation, hotel, or other services or products purchased or provided through WDTC or as a result of acts of God, acts of government and/or other authorities, wars, civil disturbances (including, without limitation, acts of terrorism), hijacks, thefts, computer viruses or any other circumstances beyond WDTC's control. WDTC and its agents shall not be responsible for loss (including, but not limited to, theft) or damage to baggage or for lost or stolen tickets.

Travel and/or baggage insurance is recommended. WDTC reserves the right to decline, accept or retain any Guests as a participant in these packages at any time. Under no circumstances, including cancellation, will WDTC have any responsibility or liability to any person or entity beyond the refund of all monies paid to WDTC, less any cancellation fees and any charges retained by the providers of transportation services, hotel rooms and/or other services and/or products.

GOVERNING LAW: Payment of a reservation package constitutes consent to all provisions, conditions and general information contained in this brochure. All terms and conditions are governed by California law without regard to conflict of law principles. Any legal proceedings shall be brought only in a state or federal court in Orange County, California for trial without a jury.

All information (including, but not limited to, attractions and entertainment, hotel amenities, dining locations, prices, types and features of tickets, hours of operation, services, special offers and events, and age ranges) is subject to change without notice.

 

 

Disneyland Reservations

 

     


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